Return & Refund Policy
We want you to be satisfied with your purchase. That's why we offer a 30-day return policy.
30-Day Return Period
You may request a return within 30 days of receiving your order.
To be eligible for a return, the product should be in its original condition and should not have been intentionally damaged, misused, or altered.
Return Shipping Charges
Return delivery/shipping charges are the responsibility of the customer. These charges are not refundable unless the product was received damaged, defective, or the wrong item was sent.
Refunds
Once we receive and inspect the returned product, we will process the eligible refund.
If your return is approved, the refund will be issued through the applicable payment method or another mutually agreed method.
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with clear photos/videos. We will review the issue and provide an appropriate solution.
Non-Eligible Returns
Returns may not be accepted if the product has been damaged through misuse, has been significantly altered, or is returned without the required accessories/components.
How to Request a Return
Contact us with your order number, name, and reason for the return:
WhatsApp: 03186929981
Email: gharasaanofficial@gmail.com